Connected business information and controlled AI actions.
Maveni COCO is a team of AI agents that work inside the software a business already uses. Each agent completes tasks within the authority the team sets: it can act on its own, wait for approval, or hand the work back.
Most AI tools answer questions and leave the work to people. COCO takes the task: it finds what’s needed, uses the tools it has been given and completes the work, from reports and follow ups to finding images and posting to social media.
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The challenge
Much of a team’s day goes on work that follows a pattern: pulling reports, chasing follow ups, finding files and posting updates. It’s necessary, but it takes time away from the work that grows the business. Most AI tools help with the thinking, but a person still has to do the task.
The approach
Each agent is set up with five things: its role, the business knowledge it’s given, the tools it can use, the actions it can take without asking, and instructions on how to work, such as tone, format and who to notify. Agents only reach the software they’re given, and they can work in any system they’re given access to, including Maveni Performance, Learning and Create. Agents can be set up for marketing, creative, sales, ecommerce, analytics and operations, and work in the languages the team uses. COCO is shared across teams, works on desktop, mobile and WhatsApp, takes instructions by voice, and learns as the business uses it.
COCO brings this thinking to product information, relationship management and regulatory awareness. A workflow can identify a change, gather relevant context and prepare a proposed action for the person responsible.
You stay in control
Every agent works at a level of authority the team sets, for each action and each system it can reach. It can complete a task and record what it did, prepare the action and wait for approval, or hand the work back to be reviewed, changed or rejected. Authority can be widened as an agent proves itself, restricted for anything commercially sensitive, or withdrawn entirely.
The impact
COCO takes on the routine work, from reports and follow ups to finding images and posting updates, so people spend their time on the work they were hired for. Creative teams create instead of reading data, and managers lead instead of chasing. Every team can share the same agents and the same business knowledge, and reach them on desktop, mobile or WhatsApp, in writing or by voice, so work carries on anywhere. COCO continuously learns as the business uses it, and leaders can pull information from any team, at any time. The business gets more done with the same team.
Outcome
More capacity. Less busywork.